Cue, an Atlanta-based software company, announced earlier this week the release of the newest version of their software solution that will further enable phone-based sales and service reps to improve productivity and drive results both during and after calls.
By acting as an on-screen teleprompter, Cue helps inside sales and service reps navigate through conversations the right way, every time. Cue automatically updates fields in a customer’s existing system, which allows reps to complete work in real time that is historically left for post call wrap up. Cue also simplifies reps’ tech stack so reps no longer have to toggle between tabs and applications.
New features include:
- CRM Widget: Cue’s new lightweight widget embeds directly into CRMs, allowing reps to gain the benefits of Cue while staying within a system they already know.
- Telephony Integration: Handles inbound calls from new contacts within Cue and automatically creates new contacts in your CRM or other external system.
- One-Step Integration: It’s easier than ever to connect Cue with your CRM, telephony and more thanks to Cue’s new one-step integration, Cue integrates with 200+ systems.
According to CEO & Founder, Michael Wilson, “Instead of having to change the way phone-based customer support and sales reps are used to working, companies can now simply embed Cue’s teleprompter-esque conversation guide right into the systems they’re already using. Between this CRM widget and our enhanced one-step integration, we’re excited to empower our customers to get up and running with Cue even faster and in turn, impact their sales and customer service success.”
If you have any questions, please reach out to Cue at firstname.lastname@example.org.