In addition to not interrupting any reporting you have in your current systems, Cue will also be able to tell you the top questions or objections reps are receiving, how much time is spent in each section of a process or script, and conversion rates. Cue will also track routes taken by users while using the extension on a per user basis.

Yes! You may assign users to different teams with different (or the same) workflows.

Cue is compatible with any web based application or system.

Yes! Cue’s “Alias” feature allows for a BPO to list all of their programs in one Cue instance. Assign each user to one or multiple programs.

Yes!